Ashok Rubber Works (“Company”, “we”, “us”, or “our”) operates the website https://ashokrubberworks.com/ (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or otherwise interact with us.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Site.
We collect information that helps us provide our products and services, respond to enquiries, and improve our Site. This may include:
Personal identification information: name, company name, job title, email address, phone number, postal address.
Business information: industry, product interests (for example O‑rings, piston seals, hydraulic rod seals, extruded profiles).
Communication data: messages and details you provide through contact forms, quotation requests, email, or telephone.
Technical data: IP address, browser type, device information, operating system, referring URLs, pages viewed, and access times (collected via server logs and analytics tools).
Cookies and similar technologies: information about how you use and navigate the Site.
We generally do not seek to collect sensitive personal data through the Site.
We use the information we collect for the following purposes:
To respond to enquiries, quotation requests, and customer support queries.
To process and manage orders, shipments, and after‑sales support.
To provide information about our products such as O‑rings, seals, gaskets, and related rubber components.
To improve the content, functionality, and user experience of the Site.
To maintain the security and integrity of our systems and prevent fraud or misuse.
To comply with applicable laws, regulations, and legal obligations.
To send you updates, product information, or marketing communications, where permitted by law and subject to your preferences.
Where applicable, we process personal data on the following legal bases:
Performance of a contract or in order to take steps prior to entering into a contract.
Legitimate interests (such as responding to enquiries, running and improving our business, and maintaining Site security).
Compliance with legal obligations.
Consent, where required (for example, certain marketing communications or cookies).
We may use cookies and similar technologies to:
Enable core Site functionality.
Remember your preferences and improve user experience.
Analyse Site traffic and usage patterns through analytics tools (such as aggregated visitor statistics).
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.
We do not sell your personal information. We may share information in the following limited circumstances:
Service providers: with trusted third‑party vendors who provide services such as website hosting, analytics, IT support, and email delivery, under appropriate confidentiality and data protection obligations.
Business partners and logistics: with freight forwarders, transport companies, or distributors to process and deliver your orders.
Legal and compliance: when required to comply with applicable law, governmental or regulatory requests, court orders, or to establish, exercise, or defend legal claims.
Business transfers: in connection with any merger, sale of assets, restructuring, or acquisition, where permitted by law.
Your information may be processed and stored on servers located in India or other jurisdictions, depending on our service providers and business operations. Where required by law, we take appropriate measures to ensure that international transfers are subject to adequate safeguards.
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
The duration of our business relationship with you or your organisation.
Legal, tax, or regulatory requirements.
The need to resolve disputes or enforce our agreements.
Once data is no longer required, we will delete it or anonymise it in accordance with our internal policies and applicable law.
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have some or all of the following rights in relation to your personal data:
Right to access: to request a copy of the personal information we hold about you.
Right to rectification: to request correction of inaccurate or incomplete data.
Right to erasure: to request deletion of your personal information, subject to legal obligations.
Right to restriction of processing: to request that we limit how we use your data in certain circumstances.
Right to data portability: to request transfer of your data to you or another organisation in a structured, commonly used format.
Right to object: to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before responding to your request.
The Site may contain links to third‑party websites or services that are not operated or controlled by us. We are not responsible for the content, privacy policies, or practices of these third‑party websites. We encourage you to review the privacy policies of any third‑party sites you visit.
Our Site and services are intended for business and industrial customers and are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it as required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the Site after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Ashok Rubber Works
(Registered address and contact details as per your latest business information – update here in line with your actual records.)
Email: [Insert official email address]
Phone: [Insert official phone number]
Website: https://ashokrubberworks.com/